Our software engineers have not yet been able to repair the errors we’re experiencing with the reservation system. As a temporary solution, we have decided to alter our reservation procedures until we can be assured the problem is resolved. Please see the bullet points below for this interim procedure:
- This procedure will begin starting with the Saturday Cycle Classes on 2/23. Those that have existing reservations for Friday classes will not be changed.
- Class reservations will be taken at the Member Service Desk 15 minutes prior to the start of class
- Reservations will be on a first come first serve basis, IN PERSON. Phone call reservations will NOT be accepted.
- Only 1 (ONE) reservation will be made per person
We know this is a significant adjustment from our normal standards but we feel given all perspectives, this was the fairest option for all parties. We thank you sincerely for your understanding and patience at this time. We will continue to work diligently behind the scenes with our engineers to rectify the situation as quickly as possible.