COURT RESERVATIONS

GETTING STARTED AND FAQ'S

Additional questions or comments you may have

FREQUENTLY ASKED QUESTIONS

WHAT IS THE DIFFERENCE BETWEEN THE ONLINE PORTAL AND THE APP?

The ONLINE PORTAL is the best place to manage your court reservations.

The APP allows you easy access to reservations and SHC programming. You may also save your reservations to your personal calendar. There are some limitations to editing existing reservations and waitlist options on the APP.

Click HERE to see how to add your reservation to your personal calendar. 

Bookmark the reservation link on your iPhone HERE

Bookmark the reservation link on your Android HERE

HOW DO I MAKE A COURT RESERVATION?

Watch the Video Tutorial HERE

Once logged into the ONLINE PORTAL, or the APP, click on RESERVATIONS. Choose TENNIS and enter the date you’d like to make a reservation. Add the names of any other players who will be playing with you and click on SEARCH. Choose the Court and Time you’d like and then click RESERVE.

HOW DO I EDIT MY RESERVATION?

Watch the Video Tutorial HERE

Once logged into the ONLINE PORTAL, click on RESERVATIONS. Any existing reservations will be listed at the top of the screen. Click on EDIT on the right-hand side of the screen and modify the reservation as needed.

NOTE: You cannot edit your reservation on the APP at this time.

HOW DO I CANCEL MY RESERVATION?

Watch the Video Tutorial HERE

From Online Portal: Click on RESERVATIONS. Any future reservations will be listed at the top of the screen. Click on CANCEL on the right-hand side of the screen.

From the App: At the top of the Home Screen there is a My Schedule tile. Click on VIEW. Choose the day of the reservation you’d like to cancel and click CANCEL on the appropriate reservation.

HOW DO I PUT MYSELF ON A WAITLIST?

Go to the ONLINE PORTAL and search for a reservation. If your preferred time is not available, scroll to the bottom of the page and click on JOIN WAITLIST.

NOTE: You cannot add yourself to the waitlist on the APP at this time.

HAVE ANY OF OUR GENERAL TENNIS RULES CHANGED WITH THE SYSTEM UPGRADE?

Very little has changed but we have made a few minor updates to our Tennis Booking Rules. 

*Please note rules #6 & #11 have been modified the most.  

Click here to view our Tennis Reservation Guidelines

HOW DO I SEE OTHER PLAYERS NAMES ON THE COURT SHEETS?

We understand it can be helpful to see the names of other members who have reserved a court. However, due to privacy reasons, this feature is unavailable within the new system.

HOW DO I BOOK A BALL MACHINE?

When making your reservation select YES under Ball Machine.

HOW DO I BOOK A PICKLEBALL COURT

To book a Pickleball Court, follow the same procedures as you would to book a court and simply pick Pickleball A or Pickleball B as your court.

HOW DO I BOOK COURT 10 TO PLAY TENNIS?

Court 10 can be booked to play tennis by calling or visiting the Front Desk.